YouthverseYouthverse

Privacy Policy

How Youthverse collects, uses, and protects information across YouthPass, events, societies, missions, perks, drops, community features, and Skill Quests.

Last updated: October 2026

1. Introduction

Youthverse is a student/youth platform where users can create a YouthPass, discover events and societies, register for events, earn XP and stamps, complete missions, access perks and opportunity drops, and participate in community and Skill Quest features when available.

This Privacy Policy explains what information Youthverse collects, how it is used, who it may be shared with, and what choices users have.

This policy covers the Youthverse website (youthverse.in) and the Youthverse apps for iPhone and Android.

2. Information we collect

Account information
Name, email, phone number if provided, login method, and basic account details.
Why we use it: To create and manage accounts, verify access, provide support, and keep the platform secure.
YouthPass/profile information
College, city, state, course, year, graduation year, interests, goals, XP, tier, stamps, and profile details.
Why we use it: To build the YouthPass experience, personalize student features, and show progress.
Age/access information
Date of birth or age eligibility status.
Why we use it: To apply Youthverse access rules, including full access, event-only access, or blocked access where applicable.
Event information
Event registrations, Event Pass details, QR/check-in status, attendance status, event history, and attendee profile details.
Why we use it: To manage event registration, entry/check-in, attendance records, event operations, and attendee reports.
Society/admin information
Society details, organizer/admin contact details, society role, and event management activity.
Why we use it: To let societies create profiles, manage events, check in attendees, and operate society pages.
Missions, perks, drops, and submissions
Mission participation, proof submissions, perk claims, opportunity applications, answers, approvals, and related activity.
Why we use it: To run campaigns, verify participation, award XP/stamps/perks, and manage opportunities.
Community and Skill Quest activity
Posts, comments, reactions, reports, quest progress, proof submissions, and review status when these features are active.
Why we use it: To run community and skilling features, moderate content, award XP/stamps, and improve the YouthPass.
Technical and usage information
Device/browser information, usage logs, security logs, analytics, and error information.
Why we use it: To maintain security, prevent abuse, improve performance, understand usage, and fix issues.
Sign in with Google or Apple
Your name, email address and an account identifier from Google or Apple. If you use Apple's Hide My Email, we receive a private relay address instead of your email.
Why we use it: To create your account and sign you in.
App permissions
Camera (to scan QR codes at event check-in and take photos you choose to upload) and your photo library (only the photos you pick, and saving your Event Pass or YouthPass image when you ask). The app asks for each permission only when you use that feature, and you can turn it off at any time in your phone's settings.
Why we use it: To provide the feature you asked for.
Notifications
A push-notification token for your phone and your notification settings, including whether message previews are shown.
Why we use it: To send the notifications you have turned on, such as messages and event updates.
Crash and error reports
If the app crashes or hits an error: device model, operating system version, app version and technical details of the error, linked to your account ID (not your name or email).
Why we use it: To find and fix problems.

3. How we use information

  • Create and manage accounts
  • Show YouthPass and progress
  • Manage event registrations and check-ins
  • Help societies organize events and view attendee reports
  • Award XP, tiers, stamps, perks, and rewards
  • Run missions, drops, Skill Quests, and community features
  • Review submissions and proofs
  • Improve safety, prevent fraud, spam, and abuse
  • Moderate content and enforce rules
  • Send service-related updates if enabled or required
  • Improve Youthverse

4. What societies and event organizers can see

When a user registers for or attends an event, the relevant society or event organizer may receive information needed to run the event, such as name, contact details, college, course/year information, registration status, Event Pass status, and check-in/attendance status.

This information is used for event operations, entry/check-in, attendance reporting, safety, and follow-up related to that event.

5. What campaign partners or brands may receive

Youthverse may work with brands, partners, or campaign organizers for missions, perks, drops, sponsored activations, or opportunities.

Youthverse may share aggregated, campaign-relevant, or participation-related information where needed to operate the feature or campaign. Personal information is shared only where needed for the relevant feature/campaign, with consent where required.

Sharing aggregated, non-identifiable insights with partners is optional. You choose this when you sign up.

6. No selling of personal data

Youthverse does not sell personal data.

7. Age and access

Youthverse is for people aged 16 and above. People under 16 cannot use Youthverse.

Users aged 16 or 17 get events-only access: they can browse and register for events. To register for an event we collect only what the event organiser needs to run it (name, mobile number, college, course and year), and share it only with that event's organiser. Users aged 16 or 17 cannot use community, messaging or other social features. Full access starts automatically on their 18th birthday.

If parental consent or additional legal steps are required for a certain user or feature, Youthverse may limit access until those requirements are satisfied.

8. User choices and rights

Users may contact Youthverse to request access, correction, update, or deletion of their personal data, or to raise a privacy-related concern.

Users may withdraw consent where processing is based on consent, subject to limitations where data is required for legal, safety, fraud-prevention, event-operation, dispute-resolution, or record-keeping purposes.

Marketing messages are optional. You choose at sign-up and can turn them off at any time in your profile settings. Notifications can be switched off in the app's notification settings or in your phone's settings.

You can delete your account at any time. In the app: Profile, then Account & support, then Delete account. On the website, or if you no longer have the app, see youthverse.in/delete-account.

Contact: support@youthverse.in

9. Data retention

Youthverse keeps information for as long as your account is active and as needed to operate the platform, prevent abuse and fraud, resolve disputes and meet legal requirements. When you delete your account, your profile, YouthPass, posts, messages, event registrations, uploads and other personal data are deleted. Copies in routine backups are removed as those backups expire. Counts and statistics that do not identify you may remain.

10. Data security

Youthverse uses reasonable technical and organizational measures to protect data. However, no online platform can guarantee absolute security.

11. Service providers and where data is stored

We use these service providers to run Youthverse. They process data only to provide their service to us:

  • Supabase: database, sign-in and file storage. Your data is stored on servers in Singapore.
  • Expo, Apple and Google: delivering push notifications to your phone.
  • Google and Apple: Sign in with Google and Sign in with Apple.
  • Sentry: crash and error reports from the app.
  • PostHog: usage analytics, on servers in the European Union.

12. Changes to this policy

Youthverse may update this Privacy Policy as the product evolves. The latest version will be posted on this page.

13. Contact

For privacy questions, requests, or grievances, email support@youthverse.in.